Job Summary:

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As a CRM Manager, you will be key in managing customer relationships by utilizing the CRM system to enhance their experience and increase loyalty. You will analyze customer data and develop engagement strategies to improve retention and drive repeat purchases.

Responsibilities:

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• Create HTML email templates and support them from Figma.

• Set up and manage direct marketing campaigns (email, push, etc.).

• Integrations and building logic for trigger communications in CDP/CRM system.

• Collaborate closely with various product areas and other cross-functional teams on improving communications and customer journeys.

• Analyze daily, weekly, and monthly results; report on insights and ways to optimize campaigns.

Requirements:

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• 1+ year of tactical, hands-on experience in email marketing and marketing automation administration developing, and implementing automated marketing campaigns.

• Ability to define, interpret, and manage patterns of customer behavior.

• Basic knowledge of HTML.

• English at least at an intermediate level.

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Will be a plus:

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• Basic SQL knowledge.

• Previous work with Fast track CRM system.

• Knowledge of Customer.io, MailChimp. 

Benefits:
 

• Flexibility and adaptability.

• Full-time position with flexible working hours.

• 20 calendar days of paid vacation and 12 days of paid sick leave.

• Professional growth opportunities within the company.

• Training and mentorship: support from team members during onboarding and probation.

• Relocation package available.

• Comfortable, creativity-friendly office environment.

• Daily business lunches.

If you are a motivated individual with the skills and experience we are looking for, we would love to hear from you. Join us in creating the future of online entertainment!