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Customer Support with knowledge of Portuguese

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Job Summary:


The position provides a convenient work schedule and the opportunity to practice English and Portuguese and improve communication skills. We are looking for a person interested in long-term cooperation who is willing to respond to customer requests and solve product problems with the team. An analytical mindset and creative approach will come in handy.

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Location: Moldova, Chisinau


Responsibilities:

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  • Communicate with customers through tickets and chats.

  • Make records about customers in CRM and Google Sheets.

  • Consider complaints.

  • Report technical and other problems to your manager.


Requirements:

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  • Similar work experience will be a plus

  • Excellent communication skills.

  • High level of spoken and written Portuguese.

  • Possibility to work from the office 5/2

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Benefits:
 

  • Flexibility and adaptability.

  • Full-time position with flexible working hours.

  • 20 calendar days of paid vacation and 12 days of paid sick leave.

  • Professional growth opportunities within the company.

  • Training and mentorship: support from team members during onboarding and probation.

  • Relocation package available.

  • Comfortable, creativity-friendly office environment.

  • Daily business lunches.


If you are a motivated individual with the skills and experience we are looking for, we would love to hear from you. Join us in creating the future of online entertainment!

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